Tesla’s Killer App — And, It’s Not the Car

With numerous EV’s hitting the market, Tesla’s advantage is quickly disappearing. Numerous offers in the market can now match Tesla’s speed, price, range and styling. But, there are two apps offered by Tesla which are still, hands down, their killer apps: charging and service.

Tesla’s Supercharger Network: Powering Your Road Trips

Tesla’s Supercharger network is the world’s largest and fastest network of DC fast charging stations designed specifically for Tesla vehicles. It allows Tesla owners to embark on long-distance trips with minimal need to stop for extended charging times.

Here’s how the Supercharging process works:

• Finding a Station: Tesla vehicles come with built-in navigation that pinpoints nearby Supercharger stations. You can also use the Tesla app to search for stations, see real-time availability of stalls, and plan your route accordingly.
• Pulling Up: Simply park your Tesla near an available Supercharger stall. The charging port is typically located on the driver’s side rear of the vehicle.
• Plug and Charge: Tesla uses a proprietary charging connector. No need to fumble with adapters; simply plug the Supercharger cable into your car’s charging port.
• Charging Up: Once connected, the charging session commences automatically. You can monitor the charging progress through the car’s touchscreen or the Tesla app. Superchargers boast high charging speeds, adding significant range in a short amount of time.
  

Tesla Supercharger Network Highlights

• Extensive Network: With over 50,000 Superchargers globally, you’re likely to find stations conveniently located along major routes and near amenities for a comfortable break during your trip.
• Fast Charging: Superchargers deliver high power output, enabling you to add significant range in a fraction of the time it takes to fill up a gas-powered car.
• Seamless Integration: The entire process is designed for ease of use. From finding stations to initiating charging, everything is integrated within the Tesla ecosystem.
• Payment: You can set up a preferred payment method within the Tesla app, and charges are automatically billed after your session.
  

Things to Keep in Mind

• Superchargers are Ideal for Long Trips: While convenient for topping off on the go, they are not recommended for everyday charging due to potential stress on the battery.
• Station Availability: While the network is vast, stations can get busy during peak travel times. Using the app to check availability beforehand can help you plan your trip efficiently.

Tesla’s Supercharger network empowers long-distance travel in electric vehicles, offering a convenient and fast charging solution for Tesla owners.

You can easily schedule service for your Tesla directly through the Tesla app. Here’s a step-by-step guide.

Using the Tesla App

1. Open the Tesla App: Locate and launch the Tesla app on your smartphone.
2. Tap “Service”: Look for the “Service” section within the app. It might be located at the bottom of the home screen or within a dedicated menu.
3. Request Service: Once you select “Service,” you’ll likely see an option to “Request Service” or something similar. Tap on that to proceed.
4. Describe Your Concern: The app will guide you to choose a support topic or provide a text box to describe the service you need. Be as detailed as possible about the issue you’re experiencing.
5. Schedule Details: The app will then prompt you for additional information like preferred date, time, and service appointment type (e.g., mobile service or service center visit).
6. Confirmation and Follow-up: After finalizing the details, you’ll be able to review and confirm your service appointment. The app will keep you updated on the status of your request and any further communication from Tesla.
   

Additional Tips

• The app might suggest potential solutions based on your described concern. Review these suggestions before requesting service, as it might resolve the issue without needing an appointment.
• The app will show available dates and times for service appointments based on your location and chosen service type.
• You can manage existing service appointments through the app. This allows you to reschedule, modify, or cancel appointments if needed.

Alternative Methods

While the app is the most convenient way, you can also schedule service by contacting your local Tesla Service Center directly. Their phone number should be available on Tesla’s website or within the app itself.

By following these steps, you can easily schedule service for your Tesla and ensure your vehicle receives the proper care to keep it running smoothly.

THE TAKEAWAY
Tesla’s Supercharging network and its approach to service are two extraordinarily powerful benefits in Tesla ownership compared to other offerings in the market. Numerous offers in the market can now match Tesla’s speed, price, range and styling. But, charging and service are still, hands down, their killer apps and will remain so for years to come.

Sources: EV Car Answers Editors, Gemini, Tesla